Privacy Policy

Introduction

Forward Forging ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website forwardforging.com or make a purchase from our store.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

When you make a purchase, we collect the following information:

• Contact Information: Name, email address
• Payment Information: Credit card details (processed securely through Stripe - we do not store your card information)
• Transaction Information: Purchase history, product preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages you visit and time spent on pages
• Referring website addresses
• Device information

How We Use Your Information

We use the information we collect to:

• Process your transactions and deliver purchased products
• Send you order confirmations and download links
• Respond to your inquiries and provide customer support
• Improve our website and product offerings
• Send you marketing communications (you can opt-out at any time)
• Prevent fraudulent transactions and protect our website
• Comply with legal obligations

Payment Processing

We use Stripe as our payment processor. When you make a purchase, your payment information is transmitted directly to Stripe and is encrypted using industry-standard SSL technology. We never see or store your complete credit card information.

Stripe's privacy policy can be found at: https://stripe.com/privacy

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality
• Analyze website traffic and usage patterns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and processing payments (e.g., Stripe, hosting providers)
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Limited employee access to personal data

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Transaction records are typically retained for 7 years for tax and accounting purposes.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at contact@forwardforging.com

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

International Users

Our website is operated in the United States. If you are accessing our website from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: contact@forwardforging.com

Website: forwardforging.com